Terms & Conditions

1. GENERAL TERMS 

The allsales.gr is an electronic shop that sales products via the Internet, which belongs to the ALLSALES.GR LP company, located in lagonissi, street Av. Kalyvion 76, 19010, with VAT number 800 747 515, Tax KOROPIOU. Each user who enters using allsales.gr shop services considered that agrees and accepts the conditions set out below. These should be read carefully and any other terms are expressly excluded. If the user does not agree with the terms may not make use of the shop allsales.gr.

You are free to use www.allsales.gr according to Law. The responsibility for the contents of transactions belongs exclusively to you. Please fill in correctly the following fields (name, address, telephone) in contact forms. Also send, post, send by email or otherwise transmit any Content that is illegal for any reason, causing illegal attack and damage to allsales.gr or any third party or infringes confidentiality or secrecy of information of any person. The allsales.gr makes every effort to provide high quality services, but can not guarantee that there will be no interruptions or errors.

Allsales.gr has no responsibility or liability for any damage and moral damage resulting from failure to provide support services. Product photos are indicative. Also allsales.gr is not responsible and is not bound to any errors in features, photographs and prices of products listed on the online store and can not guarantee that there are no errors from any cause during the introduction and / or updating of attributes and / or the price of a product. The availability of the products listed indicative and not binding.

The prices of products are on the pages of the shop include the legal VAT and excluding shipping costs. Shipping costs are charged to the client and displayed during the order and invoiced at the end of the order in addition to the price of selected products. Prices may change without notice but allsales.gr undertakes to apply the prices shown on the website at the time of your order. The various offers posted strictly apply to the periods indicated or until stocks last.

2. PROCESS ORDER

Upon completion of your order you will receive an automated email with the details of your order.
Then you will receive the following automated email to inform you of the steps of your order:
- Order Processing: Your order was received and is in the product collection stage
- Checkout: Your order was given to the courier and is to be delivered to you within 1-2 working days.
- Order Cancellation: Your order has been canceled either by your own request or because we were unable to contact you by phone or via email.
In the case of an abeyance with your order we will contact you by phone.
Your order is sent to the address you provide in the order form by courier company or agency if the package is bulky.
The mission of your order out within 1-5 business days from the date of completion of your order.
Allsales.gr is not responsible for delays in the execution of orders (including delivery) due to circumstances not attributable to the fault of allsales.gr or due to force majeure such as strikes, bad weather, suppliers or transport problems and natural disasters and is entitled extension of time for execution of the order. If this lasts more than 1 month, the order can be canceled without compensation.

3. RECEIPT OF ORDER

On receipt of your order, you must check that the products correspond to your order and to highlight any problem exists. Contact by phone at 22910-71508 daily 9:00-17:00 or by email at info@allsales.gr no later than five working days after receipt of your order. Beyond this date will not be able to accept any change or refund and discharges the allsales.gr from any liability to the Customer.

4. ORDER CANCELLATION

Cancellation of orders can be made either by phone at 22910-71508 daily 9:00-17:00 or by email at info@allsales.gr. You will be informed at what stage is your order and what options you have.

5. RIGHT OF WITHDRAWAL

Possibility of withdrawal due to remorse you within fourteen (14) calendar days from the date of receipt of goods. In this case it only charges you the cost of returning goods. To return products should contact either by phone at 22910-71508 daily 9:00-17:00 or by email at info@allsales.gr and we will inform you about the choices you have. Returns are accepted only if the products you wish to return are in the same condition as received, are not unsealed or violated the packaging along with the sales receipt or invoice. In the case of a refund this will be done within 15 days after allsales.gr receives the products. Return is by crediting your bank account will know the allsales.gr.

6. WARRANTY AND DEFECTIVE PRODUCT

The warranty for each product is for 1 year and for batteries 6 months unless something different is written in description and apply for as long as indicated.
In the case of defective product demonstrably not due to misuse, the allsales.gr must replace the product with a same. Shipping costs to replace the defective product incurred by allsales.gr. Contact by phone at 22910-71508 daily 9:00-17:00 or by email at info@allsales.gr to check out the possibilities.

7. SHIPPING

Shipping cost is 2.90€ euro for parcels weighing up to 3 kg and 1 euro for each additional kg.

8. PAYMENT

- By cash, charged 1.90€

- By credit card or PAYPAL

- By bank transfer, stating your name or order number in the following accounts. When the bank confirms the deposit allsales.gr  send the product or products.

 Note: The order will remain in place, pending the deposit, for 3 working days. After this time will be void, unless otherwise  agreed with allsales.gr.

BANK ACCOUNT ΙΒΑΝ
EUROBANK 0026.0189.16.0200271355 GR5302601890000160200271355
PIREAUS 6578-138751-141 GR2801715780006578138751141
NATIONAL BANK 667/001514-84 GR170110667000066700151484
BENEFICIARY: ALLSALES.GR EE


 Caution: in case of transfer of funds from another bank, the customer must select all expenses of banks (own and our bank) to  charge him. If the bank does not give this option, then the client must transfer the amount of the order plus the amount of 4  euros. 

 9. PRIVACY POLICY

Recognizing the importance of security of personal data, the allsales.gr use of Thawte SSL protocol, encryption up to 256bit, for secure online trading.
 
The SSL protocol is worldwide the safest protocol for certification sites (web sites) to Web users - and to encrypt data between network users and network servers (web servers).
 
An encrypted SSL communication requires all information exchanged between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transmission.
 
In the information of the elements of each customer access have only authorized employees and they will use them only when required to serve the customer.
 
The allsales.gr will not reveal evidence of its customers unless written authorization or court order.
 
The personal data stated in our shop are used exclusively by allsales.gr.

Personal data protection is governed by the principles of Law 2472/97 as amended by Law 3471/2006 on the Protection of Personal Data.

 

Allsales.gr reserves the right to modify or update the terms and conditions of transactions and will apply from the time that informed the text of any change.

The above conditions shall be governed by the European and Greek law, especially laws that regulate issues related to electronic commerce, distance selling and consumer protection, subject to the exclusive jurisdiction of the courts of Athens.

From Monday, February 15, 2016, came into the Online Dispute Resolution Platform (Online Dispute Resolution - ODR) of the European Commission, which will both allow consumers and traders to resolve electronically their differences whether they concern domestic or in cross-border transactions.
The ODR is connected directly with the competent bodies Alternative Dispute Resolution (ADR) in each country, which assume the handling of complaints. In our country Competent Bodies A) Independent Authority "Consumer Ombudsman", and B) the Ombudsman for Banking - Investment Services.(See their bodies here).